We process orders as they are received Monday through Friday. Once your credit card authorization is verified and your order is shipped, your charge will be processed. We will send you a confirmation email to let you know your order has shipped.
Standard Ground 5—7 Business Days*
Expedited 2-4 Business Days**
Next Business Day Delivery†
*Standard Shipping: Delivery to Hawaii, Alaska. Puerto Rico, Guam, and Virgin Islands is 6-11 business days. APO/FPO and other U.S. territories allow up to 10-20 business days.
**Expedited Shipping: Orders placed by 11:00 AM Eastern Standard Time (Monday-Friday excluding holidays). If the order is placed after 11:00 AM Eastern Standard Time, the order will ship the following business day and be delivered 2-4 business days after that. Available for orders shipped to a U.S. address.
†Next Day by 11:00 am Eastern Standard Time (Monday-Friday excluding holidays) for delivery the next business day. Requires a daytime phone number. Not available for shipments to U.S. territories, PO Boxes, APOs, or FPOs.
If your item arrived damaged, or you received an incorrect item, we’ll need photos to verify the damage and/or to confirm which incorrect item was shipped. This helps us understand what went wrong, and helps to make sure we prevent similar issues for you and other customers in the future.
We are only able to process a refund or exchange for damaged and/or incorrect items within 30 days from the date you received the order.
Once we receive the photos, we’ll issue a return label to you via email. Once the affected item is shipped back to our warehouse, we’ll ship you a replacement. Please reach out to our team right away by emailing us Send Email We’ll resolve your issue as soon as possible!
We are not responsible for any damages to any merchandise once the item has been worn, used, or washed.